This issue means you’ve likely got too many high-res images and video files in your PowerPoint. If you’ve received a semi-transparent screen that says, ‘PowerPoint has experienced a problem and has to close’, be thankful this type of crash retains the last autosave of your file. If the problem persists, save all your work and restart your computer to free the resources again. Keeping just the essential applications running will ensure your computer (and PowerPoint) runs seamlessly and avoid crashing. Also, often when you experience long buffering times or a slowed-down experience in PowerPoint, closing unnecessary stuff might prevent it from crashing – just be patient. Also, be sure to check no other programs are accessing media you’ve copied into your presentation file, such as Photoshop images.Ĭlosing all unnecessary tabs and windows will free up RAM on your device. In this case, it’s best to close any unnecessary windows and browser tabs you may have open. The more files and applications you have running on your device at once, the more likely it is to struggle and potentially crash under the strain. It’s also helpful to see if your device meets the system requirements for that version of PowerPoint – simply go to your Start Menu > Settings > About your PC. If you’re not running the right PowerPoint version, follow the update steps above. Even if you’re running the latest version of PowerPoint, your device may not have the RAM, processing speed, or storage capacity to properly design on the software.Ĭheck what version of PowerPoint you’re running by going to File > Account and, under Product Information, go to About PowerPoint. Out-of-Date HardwareĪs someone still using a MacBook from the Steve Jobs era, I understand some devices can be difficult to let go of – but best believe its performance will degrade. To do so in PowerPoint, go to File > Account, and under Product Information, choose Update Options > Update Now. It is recommended you keep auto-update switched on for certain software to ensure it runs smoothly.
I know updates can be an annoying strain on your device’s memory space and download speeds, but they’re necessary if you want PowerPoint running at its most optimised. If you’re lucky, the issue you’re facing has already been fixed with a recent update from the Microsoft team. If PowerPoint is continually giving you issues, we’ve got a series of common issues and fixes to help you get back to designing.
PowerPoint is a very versatile program for designing, but its capabilities can also lead to issues such as frozen program, slow performance, and potential crashing.
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